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Technical Writing

Documentation leader offering 10+ years of experience writing for Fortune 20 companies and startups with bleeding edge-products.

Accomplished senior technical writer authoring documentation and manuals for organizations like:

  • Verizon Telecommunications
  • Tealium
  • ProFlowers
  • T-Mobile
  • GLDS

Organized and efficient in meeting deadlines in rapidly changing environments while simultaneously delivering quality, well-structured documents on schedule. Consistently garnered positive feedback from employees, customers, and stakeholders for accuracy and ease of use. This contributed to increased customer satisfaction and reduced costs on technical support. Equally skilled writing for technical and non-technical audiences.

Excellent, quality-driven project manager with proven success prioritizing and delegating work, creating and managing project plans, and supervising agencies, writers, developers, illustrators, and legal teams. Strong team player valued as a primary and knowledgeable point-of-contact for documentation projects.

Examples of Technical Writing Documentation Include:

  • APIs
  • Internet of Things (IoT)
  • Open Source
  • Application Software
  • Installation Guides
  • End-User Guides
  • Command Line Interface (CLI) Guides
  • Mobile App Guides
  • Infographics
  • Development Environment Setups
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