Managing the new social media division of Verizon was not an easy task. Between meetings, assigning projects, allocating resources, and actually doing and implementing much of the work myself on the Verizon Community I had to try and keep track of all the comings and goings of my various teammates, partners, stakeholders, etc. Thus, I created a spreadsheet of all the projects associated with the Verizon Community, defining timelines and ensuring that all deliverables were made with the utmost attention to detail.
During my years at ProFlowers.com I played many rolls in the company. One of the roles that I am most proud of is being the interim project coordinator while the actual project coordinator was either on vacation or otherwise unavailable. During this time I was responsible for logging in projects from requestors, creating time tables for projects, setting expectations on deliverables, obtaining approvals for design, and managing resources within the web team as well as the quality assurance group to ensure timely delivery. In addition, I helped in the development of the Projet Initiation Request Form, or PIR for short. As time carried on this form grew into several different requests with detailed information about specific web creative. Please see below for an example:
In addition, there are also built in rounds of review for this process. First the creative director gets to review the material and give her feedback. Adjustments are made and then the banner is forwarded to the project requestor. The project requestor can review the banner creative, give any necessary feedback, and adjustments can again be made to the banners. Thus completing the request.